Got Questions? We've Got Answers

Everything you need to know about API integrations, system connections, and our technical services. Quick answers to help your business move forward.

API Integration Basics

Understanding how different systems talk to each other, what's involved in connecting your existing software, and realistic timelines for implementation.

12 common questions

Security & Compliance

Data protection, access controls, and meeting Swiss regulatory requirements. Because your business data deserves proper handling.

8 important topics

Project Planning

How we approach new projects, what information we need from you, and how to prepare your team for system changes.

15 practical answers

Technical consultation session showing system architecture planning

Technical expert Marcus reviewing integration architecture

Expert Support When You Need It

Marcus has been solving integration challenges for Swiss businesses since 2018. He's worked with everything from small CRM connections to complex ERP systems that handle millions of transactions.

What I've learned is that most technical questions aren't really about code – they're about understanding how your business processes will change and making sure everyone's prepared for that.

That's why our FAQ covers not just the technical stuff, but the practical business side too. Real questions from real projects.

150+ Projects Completed

24hr Support Response

7 Years In Switzerland

Most Asked Questions

These come up in almost every initial consultation. Probably because they're the things every business owner needs to know before moving forward.

Depends on what you're connecting, but most projects we handle take 3-8 weeks. Simple connections like adding a payment gateway might be done in a week. Something complex like syncing your inventory system with three different sales channels? That's more like 6-8 weeks. We always start with a discovery phase to give you realistic timelines based on your specific setup.

No, and that's by design. We always work in staging environments first, test everything thoroughly, and plan migrations for low-traffic periods. Your existing systems keep running normally while we build and test the connections. The only downtime is usually a few minutes during the final switchover.

We build monitoring into every integration so you'll know immediately if something's wrong. Most issues are simple – maybe a service provider changed their API slightly, or there's a temporary connection problem. We handle these fixes as part of our ongoing support. For bigger problems, we're usually able to diagnose and resolve within 24 hours.

Absolutely. We're based in Cham and work with Swiss businesses regularly. We understand GDPR requirements, banking regulations, and industry-specific compliance needs. All data handling follows Swiss privacy standards, and we can help ensure your integrations meet whatever regulatory requirements apply to your business.

Yes, though it requires different approaches. Sometimes we can work with database connections, file exports, or even screen scraping when necessary. We've connected 15-year-old accounting systems to modern e-commerce platforms. It's often more complex than API-to-API connections, but definitely possible with the right technical approach.

System integration dashboard showing connected services and data flow

Customer success specialist Sarah providing technical support

Still Have Questions?

Every business has unique technical requirements. If you can't find what you're looking for here, Sarah from our team can walk you through your specific situation and help you understand your options.

Technical consultation meeting discussing integration strategy

Get Your Questions Answered